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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shannon McOlgan

May 8, 2026

5  out of  5
rating by Shannon McOlgan
"Caleb Hollingsworth always provides individualized help. We really appreciate him and his staff."
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Rhonda Dover

May 7, 2026

5  out of  5
rating by Rhonda Dover
"Lacy was absolutely amazing. She was pleasant and took my payment withput any issues. The world would be a better place if there were more Lacys in it. And also the one the that set up our policy last night, I forgot his name, he was great also. Many thanks, Rhonda Dover"
We responded:
"Thank you, Rhonda. Lacy works so incredibly hard to assist our insureds and we are blessed to have her on our team. Thank you for your trust in us with insurance needs. Have a great weekend!"
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Linda Prince

May 3, 2026

5  out of  5
rating by Linda Prince
"I love working with Caleb Hollingsworth's office staff. They are very professional and they make us feel like family. Every time we had had to contact the office about filing claims, sending proff of insurance etc....it was done immediately, without any hesitation. Being with StateFarm with this group really le5s us know we are trully covered. Thank you all so much for being there for us and the great jobs you do."
We responded:
"Thank you, Linda! That is very kind of you and, of course, we enjoy working with you on your insurance needs. We hope you have a great week ahead!"
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Willie Harris

May 2, 2026

5  out of  5
rating by Willie Harris
"Lacy was very helpful and i followed through on VIN correction. The VIN correction resulted in TN revenue requiring updated insurance information. Lacy provided the updated insurance documents and I forwarded the documents to TN revenue. Unfortunately, TN revenue could not verify I had insurance and would only work directly with SF. Lacy work directly with TN to resolve the issue. Lacy provided phenomenal customer service as usual."
We responded:
"Thank you, Willie. Lacy is great! We appreciate you allowing us to help you. We hope you have a great week ahead!"
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Holden Ramirez

May 2, 2026

5  out of  5
rating by Holden Ramirez
"Leigha was very helpful and provided some bodacious information!"
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Donna Krachen

May 1, 2026

5  out of  5
rating by Donna Krachen
"Agent Jay Terrell thank you so much for providing our family with the policy requests today. One of the most professional and efficient agents I've ever dealt with! If you're in search of fantastic agent give Jay Terrell a call he makes it easy!!"
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E. Marcel Jones

April 30, 2026

5  out of  5
rating by E. Marcel Jones
"Loving my agent and his staff. Called Lacy today and she provided outstanding service from start to finish. She helped me add my two teens to our auto policy with patience and professionalism, taking the time to research my questions. What I appreciated was her personable approach—she made the entire process feel easy and stress-free."
We responded:
"Thank you. Lacy is great. She definitely truly cares. Thank you for highlighting your experience with her and allowing us to help you with your insurance needs!"
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shaquanda johnson

April 30, 2026

5  out of  5
rating by shaquanda johnson
"Logan was great! He explained everything perfectly and was very understanding and patient!"
We responded:
"Thank you for mentioning Logan. We are fortunate to have him on our team and he really enjoys helping customers navigate their insurance needs. We hope you have a great weekend ahead!"
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King Ezekiel305

April 28, 2026

5  out of  5
rating by King Ezekiel305
"Logan was very professional and knowledgeable. i would recommend him to anyone else that i know for their insurance needs."
We responded:
"Thank you! Logan is great and we are fortunate to have him on our team. We appreciate you and look forward to continuing to work with you on your insurance needs!"
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teresa purifoy

April 24, 2026

5  out of  5
rating by teresa purifoy
"If anyone is in need of insurance please give Jay Hollingsworth a call. He’s a nice man that is very knowledgeable and helpful to your needs."
We responded:
"Thank you for allowing us to assist you with your insurance needs. We greatly appreciate you. Also, thank you for highlighting your experience with Jay, on our team!"
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Jalisa Bishop

April 24, 2026

5  out of  5
rating by Jalisa Bishop
"Dylan Turner was fantastic! Literally spoke to him on a Monday. My home and auto insurance was set up by Thursday. Very detailed with follow up. I appreciate his patience and willingness to explain everything and letting me know all the deals, discounts, and advice on limitations with my polices as I am a new homebuyer. Customer service 10/10 and would HIGHLY recommend! Thank you Caleb as well for sending my documents, binders, and working with my loan officer in a quick manner! Thank you both!"
We responded:
"Thank you! Dylan is great and we are fortunate to have him with us. Thank you for allowing us to assist with your insurance needs. We do not take that for granted!"
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Marquez Johnson

April 21, 2026

5  out of  5
rating by Marquez Johnson
"Great experience"
We responded:
"Thank you for your 5 star review regarding your insurance experience with our team. We greatly appreciate it!"
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Kent Sanborn

April 21, 2026

5  out of  5
rating by Kent Sanborn
"Jeanette was very helpful and very polite. She answered all of my questions."
We responded:
"Thank you for your kind words regarding your experience with Jeanette. That made her day. We are happy to assist you and look forward to working with you on your insurance needs!"
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Michele Casco

April 17, 2026

5  out of  5
rating by Michele Casco
"Easy to file a claim. Ms Lacy is very accomodating and she responded easily and promptly to my query. Knowledgeable and Im very satisfied with the services from them. I would highly recommend them to my friends."
We responded:
"Thank you for letting us know about your experience with Lacy, in our office. She is great and we are very fortunate to have her with us. We appreciate you and hope you have a great week ahead!"
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Anesha Mosley

April 16, 2026

5  out of  5
rating by Anesha Mosley
"What can I say Jay Terrell was wonderful"
We responded:
"We tend to agree with you here! He is great and we are fortunate to have him on our team. We appreciate you and look forward to continually helping you with your insurance needs!"
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Hayden Etz

April 16, 2026

5  out of  5
rating by Hayden Etz
"I just recently moved to the Collierville area, and I had an excellent experience working with Dylan Turner. He was able to work with me and get my insurance transferred from my previous agent to his team, and worked with me to get me some great rates on my policies."
We responded:
"Thank you, Hayden. Dylan truly cares about his insureds and making sure they are cared for and setup with the right plan. We appreciate you and look forward to continuing to work with you!"
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Rachel Wolcott

April 15, 2026

5  out of  5
rating by Rachel Wolcott
"Jay was kind, personable, and set me up with a car insurance plan that is saving me $100 a month! I would highly recommend calling this office, and will be referring my friends and family. Thanks, Jay!"
We responded:
"Hey Rachel! Thank you for letting us know about your experience with Jay and our Rossville team. It means a lot to us. Jay is a great asset and we are fortunate to have him on our team!"
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Eve Hinton

April 10, 2026

5  out of  5
rating by Eve Hinton
"Very kind and helpful"
We responded:
"Thank you, Eve. We appreciate your kind words. We hope you have a great week ahead!"
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Greg Chatman

April 10, 2026

5  out of  5
rating by Greg Chatman
"Liegha was very helpful in helping me resolve my billing issue"
We responded:
"Hey Sir! Thank you for highlighting your experience with Leigha. She is great and a huge asset. We appreciate you and hope you have a great week ahead!"
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Kamron Hall

April 9, 2026

5  out of  5
rating by Kamron Hall
"Very knowledgeable at the field of research."
We responded:
"Thank you! That is a great compliment to our team. I shared it with them and it gave us a great start to our Friday. Thank you for the trust you put in our Rossville team to assist you with your insurance needs. Have a great weekend!"
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Gretchel Crane

April 9, 2026

5  out of  5
rating by Gretchel Crane
"Mr Hollingsworth is extremely knowledgeable and very helpful. I am very pleased with the service he provided and I’m happy to be a new customer!!!"
We responded:
"That is so kind of you. We really have enjoyed working with you and appreciate the opportunity to assist you with your insurance. I hope you have blessed weekend ahead!"
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Courtney Taylor

April 8, 2026

5  out of  5
rating by Courtney Taylor
"Joe has been WONDERFUL to work with! He goes above and beyond for myself and my clients. I cannot say enough good things about Joe! I wouldn’t trust anyone else with my insurance!!"
We responded:
"Thank you, Courtney. We mean a lot to us and are so thankful for your trust in our team and in Joe. We do not take that for granted. We are very blessed to have Joe on our team. He is a great leader and it means a lot you have highlighted him in this way!"
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Alison Allmon

April 6, 2026

5  out of  5
rating by Alison Allmon
"Jay Terrell took the best care my husband and I! Was able to beat our previous policy by a significant amount FAST! Patient & answered all of our questions happily! We will refer him to anyone!"
We responded:
"Thank you for highlighting some amazing attributes of Jay. He is a hard worker and very caring. Above all, we are blessed to have him on our Rossville team. Thank you so much for allowing us to assist you with your insurance!"
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Tiger City DJs

April 3, 2026

5  out of  5
rating by Tiger City DJs
"JAY - what a legend!! This man deserves a MASSIVE shout out. He spent all week trying to help me work through a policy. I wish I had this man's work ethic. He's SUCH a pro. 10/10 and I CANNOT recommend him enough! He's so patient and helped me SO much. Thank you so much Jay!!"
We responded:
"Wow, what a great review for Jay. Thank you for highlighting your experience with him and our Rossville team. Jay is great at assisting with house, auto and life insurance and the man truly cares. We appreciate you!"
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Latasha Delco

April 3, 2026

5  out of  5
rating by Latasha Delco
"I definitely recommend Statefarm for your insurance needs. I worked with Logan to get set up and he was awesome.💯💯"
We responded:
"Thank you for the shoutout for Logan. He is great and always tries his best to assist our customers with their insurance needs. We look forward to continuing to work with you!"