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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kionna Shaw

July 23, 2026

5  out of  5
rating by Kionna Shaw
"Joe was awesome with explaining my quote and giving me the best rate which saved me over $100 a month"
We responded:
"Thank you, Kionna! Joe is great and genuinely cares about matching insurance needs to the appropriate coverage. Thank you for highlighting your experience with him. We appreciate you!"
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Muhammad Nazir

July 22, 2026

5  out of  5
rating by Muhammad Nazir
"I called to get the quote after reading amazing reviews online and had a fantastic experience. Joe was courteous, helpful and took his time to help me out. The whole process went smoothly without any hiccups or delays. Will highly recommend."
We responded:
"Thank you for highlighting your experience with Joe. We are fortunate to have him on our team and he truly cares about taking care of our customers and their insurance needs. We appreciate you!"
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Alex Pro

July 20, 2026

5  out of  5
rating by Alex Pro
"Dylan was the best. He even worked with my busy schedule. Always answered my questions. Had the best vibe, kind and pleasant to work with. He literally saved us hundreds of dollars. I’m not kidding. Overall really great experience. If you come in or call definitely ask for Dylan."
We responded:
"Thank you for your kind review. Dylan and I had a great time working with you. You were so kind through the process. Thank you for allowing our team to assist you and thank you for the shoutout for Dylan. It means the world to our team!"
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Kevin Hwang

July 15, 2026

5  out of  5
rating by Kevin Hwang
"Loved working with Lacy! She was professional, kind and very informing. Great customer service!"
We responded:
"Thank you, Kevin. Lacy is great and we are fortunate to have her on our Rossville team. Thank you for your trust in our team and allowing us to serve your insurance needs!"
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Charlotte Myers

July 15, 2026

5  out of  5
rating by Charlotte Myers
"Kudos to Rhonda Cochran for helping me updating my yearly home Alarm system required forms. Friendly and supportive employees. Thank you."
We responded:
"Thank you, Charlotte! Rhonda is great and genuinely cares about our insured's wellbeing."
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Pat St

July 15, 2026

5  out of  5
rating by Pat St
"Mrs Rhonda Cochran got right on what I needed and I thank her for that"
We responded:
"Thank you so much for your review and highlighting your experience with Rhonda. She is a true asset and advocate for her customers!"
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Aishwarya Acharya

July 14, 2026

5  out of  5
rating by Aishwarya Acharya
"I wanted to get quote with my auto insurance and Jay was really helpful providing me the quote and get the insurance coverage."
We responded:
"Thank you for this great review. We appreciate you putting your trust in our team and we do not take that for granted. Thank you for highlighting your experience with Jay!"
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Greta Hanson

July 13, 2026

5  out of  5
rating by Greta Hanson
"I had a great experience with Caleb’s team at State Farm. Jay was very helpful, kind, and knowledgeable, providing great guidance and assistance as this was my first time getting renters insurance. He also responded to all my questions in a timely manner and made the process very clear and efficient. I would definitely work with him again!"
We responded:
"Thank you so much. Jay is great and very much cares about our insureds and risk protection. Thank you for highlighting your experience with Jay and our Rossville team. It has been a pleasure to serve you!"
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Sai Raavi

July 13, 2026

5  out of  5
rating by Sai Raavi
"Relocating to a new area and setting up a new apartment comes with a lot of moving parts, but Jay Terrell at Hollingsworth State Farm made the insurance side of things incredibly easy. From start to finish, Jay’s focus was clearly on making sure I felt taken care of — he was professional, responsive, and walked me through my options so I understood exactly what I was getting, without any of the usual back-and-forth hassle. He got my renter’s insurance sorted quickly and made sure everything was tailored to my new place. It’s clear Jay genuinely cares about making his customers happy, not just closing a policy. If you want an agent who makes the whole process easy and actually looks out for you, I highly recommend reaching out to Jay."
We responded:
"Thank you so much. Welcome to the Mid-South. We hope you enjoy it and glad you were connected with our team. We appreciate you!"
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Shanterica Vonsha

July 8, 2026

5  out of  5
rating by Shanterica Vonsha
"Our experience is always great with Statefarm ,but Lacy Harden was BEYOND nice, super fast and helped us very quickly to get the documents and the full coverage insurance we needed for my new vehicle ! Thank you Statefarm for always being there for us from Shanterica & Evelyn 🥰 !"
We responded:
"Thank you! Lacy is great and truly, truly cares. We are fortunate to have her on our team. Thank you for allowing us to assist and we hope you have a great week ahead!"
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Darryl Andrews

July 7, 2026

5  out of  5
rating by Darryl Andrews
"Great customer service truly attentive to detail. Thank you again for your help."
We responded:
"Thank you for the chance to help! We appreciate your kind words and trust in our team to assist with your insurance questions and needs!"
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Mallory Dowden

July 6, 2026

5  out of  5
rating by Mallory Dowden
"I've worked with Joe twice now with getting my insurance for my small business and then again with getting automobile insurance. He's very informative and all round kind person to work with."
We responded:
"Thank you, Mallory! You have entrusted our team for a few years now and it has been our privilege serving your family for your insurance needs. We hope you have a great week!"
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Chris Clements

July 6, 2026

4  out of  5
rating by Chris Clements
"Lacy helped me promptly. I appreciate her help."
We responded:
"Thank you, Chris. Lacy is great and your review means a lot to her and our team. Thank you for allowing us to assist you with your insurance needs!"
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Jordan Michele

July 2, 2026

5  out of  5
rating by Jordan Michele
"Insurance isn't always the most fun thing in the world, but Leah and Dylan really made the whole experience amazing! They were both extremely helpfull and made the entire process so easy!"
We responded:
"Thank you for your kind review! We appreciate your trust in our team and hope you have a great week ahead!"
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courtney beshears

July 2, 2026

5  out of  5
rating by courtney beshears
"Rhonda did a wonderful job helping me today with insurance swop over."
We responded:
"Thank you, Courtney! Rhonda is great and we are most definitely fortunate to have her on our team. Thank you for trusting our team with your insurance needs!"
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Rickey Hulon

July 1, 2026

5  out of  5
rating by Rickey Hulon
"I’ve been insured with State Farm for many years, and one of the biggest reasons I’ve stayed is because of the outstanding customer service. Ms. Rhonda has always gone above and beyond to help me whenever I have questions or need assistance. She is professional, knowledgeable, patient, and genuinely cares about her customers.

No matter the situation, she takes the time to explain everything clearly and makes the process easy and stress-free. It’s rare to find someone who consistently provides this level of service, and Ms. Rhonda does it every single time.

If you’re looking for an insurance company that truly values its customers, I highly recommend State Farm especially if you have the pleasure of working with Ms. Rhonda. Thank you for your continued dedication and exceptional customer service!"
We responded:
"Rickey, you have been our insured for a long time now. We appreciate your support and trust in our team. It has been our pleasure working with you all these years and we look forward to the years to come!"
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Jasmine Alford

June 30, 2026

5  out of  5
rating by Jasmine Alford
"Lacy was very kind and efficient with taking care of my needs."
We responded:
"Thank you, Jasmine! That is very kind of you. Lacy is great with our insureds and always tries to ensure they are taken care of. Thank you for allowing us to assist you!"
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Clayton Jensen

June 29, 2026

5  out of  5
rating by Clayton Jensen
"Dylan and Joe have been super helpful, personable, and knowledgeable about our insurance policies as we closed on our house. They helped us identify gaps in our previous insurance company’s coverage and saved us money at the same time! Highly recommend!"
We responded:
"Thank you, Clayton! We have been very fortunate to have the team we do. Your shoutout means a lot to Dylan, Joe and our whole team. We appreciate the opportunity to assist you with your insurance needs!"
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Kelli O'Brien

June 24, 2026

5  out of  5
rating by Kelli O'Brien
"Texted with a question about my policy and got a prompt and fully explained answer from Lacy, who then also got my info updated. It was so easy to get information over text, and Lacy is so nice and helpful!"
We responded:
"Thank you for your great review. Lacy is great and we are fortunate to have her on our team. We appreciate you and wish you a great weekend ahead!"
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Allison Moore

June 17, 2026

5  out of  5
rating by Allison Moore
"The customer service, especially Jeanette, is phenomenal. I can call anytime during business hours and they are able to answer all my questions. As a business owner who has gotten multiple quotes on all of our vehicles and equipment, we are a paying a third of what others independent brokers quoted us."
We responded:
"Thank you! We are definitely a little partial to Jeanette. She is great. Thank you for putting your trust in our team and allowing us to assist you with your insurance needs!"
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L J

June 15, 2026

5  out of  5
rating by L J
"My insurance, Hollingsworth State Farm, is where it’s at!! Honey best coverage, sweet employees and excellent customer service! Ms. Lacey has the best customer service, she explained everything to me about adding my son to the insurance. It is nice to know there is still good human contact out here and not A.I. If you are looking for insurance give them a call."
We responded:
"Thank you for your incredible review of our team and your experience with them. It means a lot to us. Thank you for putting your trust in our team!"
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Loading

June 15, 2026

5  out of  5
rating by Loading
"Dylan Turner was helping me add a car and another driver to my policy. He has helped me in the past so it’s a funny time to run into him again. He did an amazing job. Good communication, answered all my questions quickly and simple to understand. This show proof of experience, wisdom, and good customer service"
We responded:
"Thank you! Dylan is great. We appreciate you highlighting your experience with him and our team. We appreciate your trust in our team!"
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Persephone Cook

June 15, 2026

5  out of  5
rating by Persephone Cook
"Excellent customer service!! Jeanette was knowledgeable and quickly resolved my issue. I'm very pleased with the services & coverage provided by Caleb Hollingsworth - State Farm Insurance!"
We responded:
"Thank you for your kind review. That means a lot to our Rossville team and to Jeanette. We appreciate your trust in our team and allowing us to assist you with your insurance needs!"
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Natalie

June 12, 2026

5  out of  5
rating by Natalie
"I had an excellent experience working with Lacey at State Farm while renewing my Notary Bond. She was professional, knowledgeable, and made the entire process quick and hassle-free. Lacey took the time to answer my questions, explained everything clearly, and ensured all the paperwork was handled efficiently. Her friendly attitude and outstanding customer service made the renewal process seamless. I truly appreciate her assistance and would highly recommend Lacey and State Farm to anyone looking for reliable insurance and bonding services. Thank you for your exceptional support!"
We responded:
"Thank you for highlighting your experience with Lacy and our team. We are fortunate to have her with us. We hope you enjoy your week ahead!"
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S Marshall

June 11, 2026

5  out of  5
rating by S Marshall
"Very easy to work with! Lacy handled my vehicle change quickly and made the whole process simple and stress-free. Great customer service."
We responded:
"Thank you for your 5-star review and for highlighting your experience with Lacy. It means a lot to us and to her. Thank you for putting your trust in our team!"