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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Baldwin

Ashley Baldwin

March 19, 2025

5  out of  5
rating by Ashley Baldwin
"Ms Rhonda E Cochran was very nice and very helpful with everything I needed to know"
We responded:
"Ashley, that is a very kind review. Thank you greatly for highlighting your experience with Rhonda on our Rossville team!"
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Vickie Davis

March 1, 2025

5  out of  5
rating by Vickie Davis
"Jennette is the best agent I've had in 30 years with State Farm. She personalized my account spent real time with me saved me some money ."
We responded:
"Vickie, thank you for your review and acknowledgement of your experience with Jeanette. She is great and a true asset to our Rossville team!"
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Curt Teel

February 8, 2025

5  out of  5
rating by Curt Teel
"Lacy"
We responded:
"Curt, thank you for your review. It is greatly appreciated sir!"
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Kadesha Sanders

February 7, 2025

5  out of  5
rating by Kadesha Sanders
"Joe is the best!!"
We responded:
"We agree, Joe is pretty awesome! Thank you, Kadesha!"
Profile photo of Caleb Atwood

Caleb Atwood

February 7, 2025

5  out of  5
rating by Caleb Atwood
"I highly recommend working with Rhonda from Caleb Hollingsworth's team. Rhonda was extremely helpful and professional in orchestrating communication with the automotive shop and rental car agency. Customer service is usually hard to come by nowadays, but she made the process simple for us."
We responded:
"Thank you, Caleb! We are truly fortunate to have Rhonda on our team. Thank you for highlighting her and your experience with her. Have a great week!"
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Christianna Dye

February 5, 2025

5  out of  5
rating by Christianna Dye
"Rhonda is a gem. She goes above and beyond to help the customer. Great customer service!"
We responded:
"Thank you for your review. That is the statement of the year regarding Rhonda. We are fortunate to have her. She definitely goes above and beyond! We look forward to working with you!"
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Ken

January 31, 2025

5  out of  5
rating by Ken
"They are very helpful. Been with his agency for a number of years. Good people and I highly recommend if you are in need of insurance. Jeanette was very helpful and went the extra mile for me and my wife. Thanks to all of you"
We responded:
"Thank you, Ken! These words mean a lot to us and we don't take it for granted. We appreciate you!"
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Jamie Rooker

January 30, 2025

5  out of  5
rating by Jamie Rooker
"Very helpful and customer focused! Thanks"
We responded:
"Jamie, thank you for your kind review of the experience you had with our Rossville team!"
Profile photo of Lasonya Harding

Lasonya Harding

January 30, 2025

5  out of  5
rating by Lasonya Harding
"Everyone that answers my calls are always so friendly and helpful I really appreciate who I talked to today lacy who took the time to help me get what I needed"
We responded:
"Thank you, Lasonya! Our Rossville team always speaks about how much they like working with you when you call in. We look forward to the year ahead and hope it is a good one for you!"
Profile photo of Carolyn Hall

Carolyn Hall

January 28, 2025

5  out of  5
rating by Carolyn Hall
"Thanks. To Jeanette I Iwas able to get a hardship Do you help me pay my bill. I did not know about it until she told me I am very grateful to have been able to talk to her.I really need that help.Thanks so much."
We responded:
"Carolyn, you have been such a dedicated customer over the years. We appreciate you very much. Thank you for highlighting your experience with Jeanette out of our Rossville office!"
Profile photo of Nathan Bradley

Nathan Bradley

January 25, 2025

5  out of  5
rating by Nathan Bradley
"Joe Murchison took really good care of and got me on the right path for my insurance needs and for that I am grateful"
We responded:
"Nathan, thank you for your kind words regarding your experience with Joe on our Rossville team. We are fortunate to have him and we look forward to continually working with you!"
Profile photo of Paul Funk

Paul Funk

January 24, 2025

5  out of  5
rating by Paul Funk
"Jeanette was an absolute pleasure to work with to get my policy switched over to the new car. I wish more people were as pleasant to deal with. ❤️"
We responded:
"Thank you, Paul! Jeanette is a true gem to our team and we are fortunate to have her. I hope you enjoy the rest of your week!"
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Torey Henry

January 21, 2025

5  out of  5
rating by Torey Henry
"Agent Lacy Harden is great to work with very attentive to yours needs."
We responded:
"Torey, thank you for saying such. Lacy is a true asset to our team and it means the world to us when customers highlight that. We look forward to seeing you to continually working with you!"
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nic ing

January 15, 2025

5  out of  5
rating by nic ing
"Jeanette is very personable and provided several options to meet my needs."
We responded:
"Thank you for your review. Jeanette is certainly a great resource for our customers. Thank you for highlighting your experience with Jeanette on our Rossville team!"
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Beth Horn

January 13, 2025

5  out of  5
rating by Beth Horn
"Leigha with Hollingsworth State Farm went above and beyond to help me with getting my vehicle running again."
We responded:
"Hey Beth! Thank you for your kind review. Leigha is a huge asset on our Rossville team. Thank you for highlighting your experience!"
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Scott McRae

January 13, 2025

5  out of  5
rating by Scott McRae
"Melissa is probably the best executive assistant in Tennessee. No contest"
We responded:
"Scott, I would be inclined to agree with you. We are most fortunate to have Melissa on our team. We appreciate you, sir!"
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Jerry Eubanks

January 9, 2025

5  out of  5
rating by Jerry Eubanks
"Hollingsworth State Farm, Rossville, TN has got it goin’ on! They are professional, personable, smart people with great rates! You gotta give them a call if you’re in need of home or auto insurance, then make sure you bundle to save even more! Give Caleb or Melissa a call! Jerry Eubanks"
We responded:
"Jerry! What a great review. Thank you for taking time to tell us about your experience with our office. We appreciate it and we appreciate you!"
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will tee

January 8, 2025

5  out of  5
rating by will tee
"The best customer service I have received in years. Thanks so much Lacy. God Bless you and your family."
We responded:
"Will, that is very kind of you. We are fortunate to have Lacy on our Rossville team. We look forward to continuing to work with you!"
Profile photo of Martel Culclager

Martel Culclager

December 17, 2024

5  out of  5
rating by Martel Culclager
"The staff here are great! Special shout out to Jeanette and Leigha Sweet! They are always there and really fast when I need them! All employees here thus far have showed me great customer support. One agent, he’s a guy, helped me lower my car insurance! Can’t remember his name but shout out to him also!"
We responded:
"Martel, you are very kind and we are very happy to hear about your experience with our Rossville team. It truly means a lot to us! Have a wonderful rest of your holiday season!"
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Timothy Jordan

December 16, 2024

5  out of  5
rating by Timothy Jordan
"I was very pleased with Jeanette assisting me today. She was very courteous and kind in doing so. Great service! Highly recommended."
We responded:
"Tim! Thank you so much for your kind review of Leigha at our Germantown office. She is a true asset to our team. We appreciate you and your family!"
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Annessa Marshall

December 13, 2024

5  out of  5
rating by Annessa Marshall
"Leigha was great to work with at State Farm. She was knowledgeable and so kind. She was able to answer all my questions and help me complete need tasks with my account. I highly recommend Caleb Hollingsworth State Farm."
Profile photo of Pamela Humphery

Pamela Humphery

December 13, 2024

5  out of  5
rating by Pamela Humphery
"I've been with State Farm since I was 16 years old and the service that I've received from this team has been amazing. Over the past couple of years my point of contact has been Mrs. Lacy, and she has been so helpful when I called and had questions about my policies or just to give me advice on things if I needed to make changes. I would highly recommend that this insurance team to you as they are all great people to work with."
We responded:
"Thank you, Pamela. You have always been an absolute pleasure to work with and we are glad to hear that is a mutual feeling. I hope you have a great week ahead!"
Profile photo of Chris Bradley

Chris Bradley

December 11, 2024

5  out of  5
rating by Chris Bradley
"Caleb and his team have been wonderful to work with. His staff is knowledgeable and goes the extra mile to help."
We responded:
"Thank you, Chris! This review meant the world to my staff. We greatly appreciate you!"
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Tommy Joseph

December 10, 2024

5  out of  5
rating by Tommy Joseph
"Excellent service every time - Leigh’s always the best 👍🤞"
We responded:
"Thank you, Tommy. We are fortunate to have her on our team! We appreciate you!"
Profile photo of Takiya Martin

Takiya Martin

December 6, 2024

4  out of  5
rating by Takiya Martin
"Whenever I have any issue, Leigha is always ready to assist! Not only is she helpful, she is also very professional and sweet! Caleb Hollingsworth state farm is the way to go!"
We responded:
"Takiya, thank you for your kind review. We are fortunate to have Leigha without a doubt. We hope you have a great weekend ahead!"