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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tommy Smith

September 8, 2025

5  out of  5
rating by Tommy Smith
"Jeanette was very helpful and knowledgeable about the insurance products that State Farm offers. She quickly signed my wife and I up for the coverage I requested and sent digital copies to my phone for “proof of coverage “ until my paper copies come in the mail."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Alvin Davis

September 2, 2025

5  out of  5
rating by Alvin Davis
"Outstanding service with Rhonda Cochran today as always."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Terri Mann

August 29, 2025

5  out of  5
rating by Terri Mann
"The best service!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Patsy Campbell

August 25, 2025

5  out of  5
rating by Patsy Campbell
"Rhonda Cochran helped me with a new policy. I appreciate her being speedy and knowledgeable for helping me choose the best policy for my needs. She is a great asset to your business"
We responded:
"Patsy, thank you for your kind words. You are 100% correct. Rhonda is an asset to our team and we are very fortunate to have her. Thank you for your continued trust in our team!"
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Parker Inman

August 24, 2025

5  out of  5
rating by Parker Inman
"Joe Murchison is incredible reliable and the go to guy for insurance"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Vanessa Snoddy

July 25, 2025

5  out of  5
rating by Vanessa Snoddy
"Virginea is extremely knowledgeable and professional. She provided great customer service and was very thorough. I was able to accomplish everything I needed with her expertise."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Brady Johnston

July 24, 2025

5  out of  5
rating by Brady Johnston
"I am so thankful for Joseph Green over at Hollingsworth State Farm Agency. He got me taken care of on multiple lines of insurance with professionalism, knowledge of the products, and steered me in the direction that was best for me and my family! 10/10 Most helpful insurance interaction I've ever had!"
We responded:
"Brady, I appreciate you highlighting your experience with Joseph on our Rossville team. We greatly appreciate it and look forward to continually working with you!"
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Jennifer Dering

July 22, 2025

5  out of  5
rating by Jennifer Dering
"Working with Caleb Hollingsworth’s State Farm office has been an absolute pleasure. From start to finish, everyone I’ve interacted with has been incredibly helpful and professional. It’s a well-rounded team that truly understands what great customer service looks like. Leigha is especially amazing—she’s sharp, efficient, and always goes the extra mile to make sure things run smoothly. And their financial advisor, Mark Louderback, is top-tier when it comes to delivering guidance and support with real expertise and care. You won’t find a more dedicated or trustworthy crew!"
We responded:
"Jennifer, wow! What an amazing review. This means the world to us. Thank you for highlighting your experience with Leigha on our Rossville team. We look forward to continually working with you!"
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J J

July 15, 2025

5  out of  5
rating by J J
"I just want to give the biggest thanks to Ms. Jeanette! Every time I call my agency, she’s always so nice, empathetic, and patient. I was sharing some personal things with her and she went over and beyond to help me during this trying time. My agency is like family to me and has always made me feel important! They are consistent and follow through as promised. Thanks Jeanette for just simply caring!!!!"
We responded:
"Thank you for your kind review. It was very thoughtful and means the world to our team. We look forward to continuing to work with you!"
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Antonin Anderson

July 11, 2025

5  out of  5
rating by Antonin Anderson
"Continue to do great customer service...thank you very much!"
We responded:
"Thank you, Antonin. We enjoy working with you. Thank you for highlighting your experience with my Rossville team. It means a lot to us!"
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Dawn Simpson

July 10, 2025

5  out of  5
rating by Dawn Simpson
"Ms Lacy was very nice and pleasant to talk with and very informative about my car and rental insurance and additional information 🙂"
We responded:
"Dawn, thank you for your kind response regarding your experience with Lacy on our Rossville team. We look forward to continuing to work with you!"
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Thomas Wenzler

July 2, 2025

5  out of  5
rating by Thomas Wenzler
"Needed help again, Rhonda was very helpful."
We responded:
"Thank you for your kind review, Thomas! It truly means a lot to our team. It has been a pleasure assisting you with your insurance needs."
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Pauline Stewart

June 27, 2025

5  out of  5
rating by Pauline Stewart
"Thnx you for helping. Great company"
We responded:
"Pauline, thank you for your kind review and I am glad to hear you had a great experience with our Rossville team."
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gabriel barton

June 19, 2025

5  out of  5
rating by gabriel barton
"Highly recommend Melissa Robertson! She helped me and a roommate get renter's insurance in no time. Very prompt and easy to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Jayla Dockery

June 19, 2025

5  out of  5
rating by Jayla Dockery
"I had a fantastic experience working with Jeanette!!! She is incredibly knowledgeable, patient, and took the time to explain everything clearly. She was extremely kind during the entire phone call. I highly recommend her!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our local State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Aneika Robinson

June 6, 2025

5  out of  5
rating by Aneika Robinson
"Thank you LACY."
We responded:
"Aneika, thank you for your 5 star review and for highlighting, Lacy. We look forward to continually working with you!"
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Becky Chrestman

June 3, 2025

5  out of  5
rating by Becky Chrestman
"Very good service. And always very courteous"
We responded:
"Becky, thank you very much for your kind words regarding your experience with our Rossville team. We look forward to continually working with you."
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Pam Young

May 3, 2025

5  out of  5
rating by Pam Young
"I love my team at State Farm. They are always there for me and have never let me down. You can hear the warmth in their voice. Thanks soooo much."
We responded:
"Pam, I have never seen a review quite like that and it was very genuine and warming as well. Thank you for your kindness. It means a lot to us!"
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Janice Abeln

April 26, 2025

5  out of  5
rating by Janice Abeln
"Jeanette was awesome in her execution and delivery. Words cannot express and five stars is not high enough to give to the office of Caleb Hollingsworth. State Farm needs to do whatever is necessary to keep this office thriving and happy! Caleb's office is the pinnacle of how every State Farm office should operate!"
We responded:
"Janice, I think your review may have taken the cake. Wow! Thank you for the kind review. It has always been our pleasure to work with you and your family and we look forward to continually working with you!"
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Tampera Smith

April 23, 2025

5  out of  5
rating by Tampera Smith
"Jeanette with State Farm is always willing to assist with any questions or concerns we have about our Life and or Auto insurance. She's very patient and goes the distance to give us the information we need or inquire about. If she's not able to answer our concerns in that moment, she will research and if she says she going to look into it and call, text and or email us back with clarification, she does just that. The same with, Caleb, Leigha, and Joseph. They're an awesome team! Thank you all!!"
We responded:
"Tampera! Thank you for your kind review towards our Rossville team. This made our day. We thoroughly enjoy working with you!"
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Nick Williams

April 22, 2025

5  out of  5
rating by Nick Williams
"Top notch agency with top notch staff. They actually listen to what your needs are. Caleb and Joe are incredible!"
We responded:
"Thank you, Nick! We appreciate all your help as well! We look forward to continually working with you!"
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Matt Carter

April 22, 2025

5  out of  5
rating by Matt Carter
"Caleb and his team have provided great service and protected my interest. It’s great to have such professionals in my corner and to have a local number to call whenever I need help or have a claim."
We responded:
"Wow, Matt! Your words are very appreciated. Thank you for highlighting your experience with our team. It means the world to us. We very much enjoy working with you and look forward to continually working with you!"
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Jake Puckett

April 22, 2025

5  out of  5
rating by Jake Puckett
"Joe Murchison is the man to talk to for all of your insurance needs. Hollingsworth State Farm and his entire team are excellent."
We responded:
"Thank you, Jake! That means a lot. We appreciate you highlighting our team and especially your experience with Joe on our Rossville team. We appreciate you! "
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Jodie Harden

April 21, 2025

5  out of  5
rating by Jodie Harden
"I just got off the phone with Jeanette, who did a FABULOUS job assisting me in beginning the process for a replacement windshield. Employees like her can be rare in today’s world and I am grateful for all she’s doing for me! I think she needs to be Employee of the Week!"
We responded:
"Jodie, we would have to agree with you. Rhonda is a rare gem and we are blessed to have her. Thank you for your review and for trusting our team with your insurance needs! We appreciate you!"
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Michael Cummins

April 19, 2025

5  out of  5
rating by Michael Cummins
"Jeanette did a great job walking me through getting the new mobile app and updating my car mileage"
We responded:
"Michael, thank you for highlighting your experience with Jeanette. She is a great resource and we are fortunate to have her on our Rossville team. Please connect with us anytime you need anything else!"