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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brian Sisson

Brian Sisson

September 25, 2026

5  out of  5
rating by Brian Sisson
"A REALLY great agent, and Jeanette in the office has gone above and beyond with my accounts. She (especially) has been the easiest insurance rep that I've ever worked with- always spot on with any dumb question I have, always almost instant with replies to e-mails, and always seems to have whatever form I'm in need of.
Without Jeanette, I have no idea where I'd be with my business insurance."
We responded:
"Thank you, Brian! Jeanette is a great asset to our team. We appreciate you highlighting your experience with her. Thank you for your trust in our team. We appreciate you!"
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Ronnitre Jackson

September 23, 2026

5  out of  5
rating by Ronnitre Jackson
"Great customer service!! Amazing communication skills and he made sure he could do everything possible to get me a quote that works best for me. He also made sure to stay connected until I had all my documents and proof."
We responded:
"Thank you for your kind review. That is great to hear. I am glad the experience was good and we greatly appreciate the opportunity to serve your insurance needs. We look forward to continually working with you!"
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Shirley Cantrell

September 22, 2026

5  out of  5
rating by Shirley Cantrell
"Lacy was very helpful in getting my insurance coverage started. She was also very courteous. I could hear the smile in her voice."
We responded:
"Thank you, Shirley. Lacy is great. She really pours her heart into her work to ensure our customers are very cared for. We appreciate you sharing your experience and look forward to working with you!"
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Ali Belal

September 21, 2026

5  out of  5
rating by Ali Belal
"Joe was wonderful helping me through it all, thx a lot"
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Emily Jordan

September 21, 2026

5  out of  5
rating by Emily Jordan
"Dylan was so helpful with all of my questions and helping me understand my policy fully. So thankful to have the pleasure to work with him on getting me amazing coverage for the best rate! Thank you again Dylan!!"
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Dakota Fisher

September 21, 2026

5  out of  5
rating by Dakota Fisher
"Dylan Turner made a great impression on my wife and I, provided a lot of help and from someone who has avoided State Farm like it was a plague for so long, changed my mind on how State Farm really does have the best coverage and care in the industry!! Thank you Dylan!
Riding off into the insurance sunset,
DF"
We responded:
"Dakota! This is a great review. Thank you for sharing your experience and thank you for the chance to assist you with your insurance needs. We look forward to working with you!"
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Sander Wood

September 17, 2026

5  out of  5
rating by Sander Wood
"Rhonda was great"
We responded:
"Thank you for highlighting your experience with Rhonda. She has been with our team a long time and truly tries to find the best solution for our insureds."
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CW Huff

September 16, 2026

5  out of  5
rating by CW Huff
"I have been a State Farm Customer for many years and dealt with many customer service folks along the way, Miss Rhonda Is one of the best. I am 73 and find most of my insurance issues complicated she takes my information and resolves it almost before I can explain it. Always Professional, Friendly and is very knowledgeable on vehicle issues. She gets my 5 star rating for above and beyond customer service!"
We responded:
"C W, thank you for your kind review. You have been with us for a long time and we do not take that for granted. Thank you for highlighting your experience with Rhonda. We appreciate the opportunity to assist you!"
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Richard Riales

September 15, 2026

5  out of  5
rating by Richard Riales
"Staff are friendly, responsive, and professional ."
We responded:
"Thank you, sir. You have been insured with us for some time now. We appreciate you and enjoy serving your insurance needs. I hope you have a great rest of your week!"
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Nicholas Fullmer

September 10, 2026

5  out of  5
rating by Nicholas Fullmer
"I’m in the process of moving to Memphis and needed renters insurance for my new apartment. Jay helped me out and got me set up with exactly what I needed, it was a very fast and easy process. He explained everything succinctly and knocked out one of the many things on my to-do list for the move in one fell swoop. Thanks man!"
We responded:
"Thank you for the shoutout for Jay. He genuinely cares and does a great job of matching coverage to risk. Thank you for allowing our team to assist you with your insurance needs!"
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Karl Guenther

September 9, 2026

5  out of  5
rating by Karl Guenther
"Lacey has it done a great job.
We called asking for help expediting communication and conversation between the mechanic repairing our vehicle and the State Farm claims team. Within an hour, Lacey had made progress which we haven't been able to accomplish for days.

Thank you lacey!"
We responded:
"Karl, you have been with us for a long time now. Thank you for your trust in our team. It means a lot to us. I hope you have a great week ahead!"
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JUSTIN

September 9, 2026

5  out of  5
rating by JUSTIN
"Bri Ramirez and Dylan were sooooo helpful. Saved me monthly payment money as well as a great upgrade to both car and home owner insurance!"
We responded:
"Thank you for this response. This is great. They are true assets to our team for sure. Thank you for highlighting your experience with our team!"
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Johnny Wales

September 4, 2026

5  out of  5
rating by Johnny Wales
"Quick response, very courteous!!!"
We responded:
"Thank you, Johnny. That is very kind of you. We appreciate the chance to serve you and your insurance needs and don't take it for granted. We look forward to continually working with you!"
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Harish palakurthi

September 4, 2026

5  out of  5
rating by Harish palakurthi
"Jay Terrell was incredibly accessible, accommodating, and easy to work with. He made the renters insurance process simple and smooth. Highly recommend!"
We responded:
"Jay is great. He keeps high spirits and positive energy constantly. It is impressive. Thank you for allowing us to assist!"
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Derek Agee

September 3, 2026

5  out of  5
rating by Derek Agee
"Joe Murchison was a pleasure to work him. He was polite and thorough and covered every aspect of my insurance policies to help identify if there were any places I could save money!"
We responded:
"Thank you, Derek! You have been insured with us for a while and it has always been a pleasure working with you. Thank you for your trust in our team. It means a lot to us. Have a great long weekend ahead!"
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Kendra Kior

September 3, 2026

5  out of  5
rating by Kendra Kior
"Dylan has been Great . Love the hospitality he has . Feels like we been knowing him our whole lives the way he has looked out for us and provided excellent services … WE NEED MORE LIKE YOU. IM SURE YOU MAKE STATE FARM PROUD"
We responded:
"Thank you, Kendra! Dylan is great. We are partial to him and are fortunate to have him on our team. Thank you for highlighting that. That meant a lot to him. We appreciate the opportunity to serve your insurance needs and look forward to working with you!"
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Jayla Norfolk

September 1, 2026

5  out of  5
rating by Jayla Norfolk
"I spoke with Ms lacy it’s always a pleasure dealing with this office. She answered my questions quickly and solved my problem. She was amazing and her customer service was top tier."
We responded:
"That is so kind. Thank you for that feedback. We are blessed to have Lacy on our team and appreciate you mentioning your satisfaction with your experience. We look forward to serving your insurance needs!"
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Annessa Marshall

September 1, 2026

5  out of  5
rating by Annessa Marshall
"Lacy has been great to work with at State Farm. She is knowledgeable and so kind. She has been diligently working to get our claim to the responsible party.No one enjoys the results of an automobile accident but have such great help working through all the insurance details makes things a lot easier. Thanks Lacy for all your help and work on our behalf. I highly recommend Caleb Hollingsworth State Farm."
We responded:
"Thank you for highlighting your time with Lacy. She really understands insurance and policies but, more importantly, she understands people and how to care for them. Thank you for your trust in our team!"
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Pete

August 29, 2026

5  out of  5
rating by Pete
"Worked with Joe M., who was very patient with my questions and extremely helpful. Very happy with first class service and the most competitive rates."
We responded:
"Thank you, Pete. Joe is the real deal for sure. He is always willing to do whatever necessary to ensure his customer's needs are handled and there are no unanswered questions. We appreciate the opportunity to work with you and serve your insurance needs!"
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sandy swift

August 28, 2026

5  out of  5
rating by sandy swift
"Lacy was absolutely amazing. She patiently attended to everything I needed. I was having an issue with a email not going to the contract person, she gave me her email and took care of the issue for me. Thank you so much Lacy for making my day a little brighter with your awesome customer service. Stay amazing"
We responded:
"Thank you for highlighting your experience with Lacy. She is great and she is caring. It means a lot to her and our team that you mentioned your satisfaction here. Thank you for your trust in our team!"
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Vanessa Snoddy

August 28, 2026

5  out of  5
rating by Vanessa Snoddy
"Lacy is extremely knowledgeable and professional. She provided great customer service and was very thorough. I was able to accomplish everything I needed with her expertise. State Farm is the company to go with for whatever policy one may need."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Emily Longworth

August 28, 2026

5  out of  5
rating by Emily Longworth
"Always quick responses and happy to help!"
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Daniel Johnson

August 19, 2026

5  out of  5
rating by Daniel Johnson
"Lacy was so helpful and knowledgeable. Answered all questions I had."
We responded:
"Thank you for highlighting your experience with Lacy. She is great and very much cares about our insureds and their insurance needs. We hope you enjoy the rest of your week!"
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syd b

August 18, 2026

5  out of  5
rating by syd b
"Dylan Turner is the absolute best! Will sit with you to answer any and all questions you may have while breaking it down in a way that is easy to understand!"
We responded:
"Thank you! We tend to agree. Dylan is the best. He is great at assessing needs and matching the right home, auto. life policies to match those needs. Thank you for your trust in our team!"
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Tai Dinh

August 14, 2026

5  out of  5
rating by Tai Dinh
"Dylan Turner has been an exceptional agent. He’s an easy to talk to, resourceful and is knowledgeable of the insurance/policy when providing them to me. He reaches it out to ensure I have everything I needed and moved the process with ease. I would recommend him to anyone searching for auto/home or any other type of insurance that state farm provides."
We responded:
"Thank you for your kind review. Dylan is great. We are fortunate to have him with us. Thank you for allowing us to assist you with your insurance needs!"