State Farm® Insurance Agent Caleb Hollingsworth
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
alvin arnold
March 4, 2026
5
out of
5
rating by alvin arnold
"Ask for Rhonda she is the best, she took her time to make sure my situation was handled"
We responded:
"We are inclined to agree. Rhonda is the best. Thank you for highlighting your experience with Rhonda and our Rossville team. We appreciate you!"
Kiara Sanchez
March 2, 2026
5
out of
5
rating by Kiara Sanchez
"Dylan Turner was amazing in helping me navigate to set up my auto insurance with State farm. He was patient during the process also very informative on ways I could save on my auto insurance. I highly recommend him to help you save or set up any insurance you might need with state farm. Thank you Dylan Turner for your help."
We responded:
"Kiara, Dylan and I enjoyed speaking/working with you. We look forward to serving you with your insurance needs. We hope you enjoy your week ahead!"
Katie Horner
February 28, 2026
5
out of
5
rating by Katie Horner
"Leigha was an absolute gem to work with!! She went above and beyond to help me with my new car insurance policy despite limited time constraints. She was extremely professional and supportive and helped answer all of my questions!"
We responded:
"Hey Katie! You have been with us for some time. Thank you for your continued trust in our team. Also, thank you for highlighting Leigha as a valued asset. She truly cares and we are glad that is revealed in her words and work ethics. Enjoy the rest of your week ahead!"
Jennifer King
February 19, 2026
5
out of
5
rating by Jennifer King
"Dylan Turner was amazing! I had been having a hard time trying to find what would best suit my mother's needs and that would be budget friendly. Dylan was very helpful and informative which made my decision so much easier! Thanks again!"
We responded:
"Thank you, Jennifer! Dylan is a huge asset to our team and we are fortunate to have him. Thank you for the opportunity to work with you on your insurance needs!"
Audria Jackson
February 17, 2026
5
out of
5
rating by Audria Jackson
"Ms. Rhonda Cochran was very helpful. She fixed my problem within minutes. Her customer service was also excellent."
We responded:
"Thank you, Audria. That is very kind of you. Rhonda is a great team member and we are fortunate to have her with us. We look forward to helping you with your insurance needs!"
Katlyn M.
February 13, 2026
5
out of
5
rating by Katlyn M.
"Business handled with ease. Jeanette assisted me over the phone and the experience was seamless. She also went the extra mile to ensure my inquiry was fully resolved. Customer service experience was above reproach!"
We responded:
"Thank you so much for mentioning Jeanette, with our Rossville team. We greatly appreciate you and look forward to working with you on your insurance needs!"
Sath Seng
February 12, 2026
5
out of
5
rating by Sath Seng
"Lacy is a wonderful agent she can explain and solve a problem I would strongly recommend for others."
We responded:
"Thank you, Sath! We have always enjoyed working with you. Thank you for your kind words for our Rossville team and specifically for Lacy. We greatly appreciate it!"
robyn vock
February 12, 2026
5
out of
5
rating by robyn vock
"Love Ms Lacy, always takes care of me and such a sweetheart 😘"
We responded:
"Lacy is an asset to our team. Thank you for highlighting a wonderful team member. We appreciate you!"
Gwendolyn Harvey
February 3, 2026
5
out of
5
rating by Gwendolyn Harvey
"Thank you state farm. Try them one time. That will be your forever home. They are the Greatest."
We responded:
"You are so kind. We have thoroughly enjoyed working with you and look forward to working with you for years to come. Thank you for highlighting your experience with our team. It is much appreciated. Have a great week!"
Erik Bradford
January 30, 2026
5
out of
5
rating by Erik Bradford
"Called in needing a COI for a subcontractor and received quickly and Leigha was very friendly and helpful. Thank you for prompt service."
We responded:
"Thank you for highlighting your experience with our Rossville team. That means a lot to us and to Leigha. We look forward to working with you!"
Mark Calma
January 24, 2026
5
out of
5
rating by Mark Calma
"Leigha was awesome to work with! She understood what we need and gave us the most cost efficient policy for all our vehicles and our new driver. Two thumbs up for her!👍🏼👍🏼"
We responded:
"Thank you, Mark! Leigha is a gem to our Rossville team and we are fortunate to have her. We look forward to assisting you with your insurance needs now and in the future. Stay warm this week!"
tyler woodard
January 19, 2026
5
out of
5
rating by tyler woodard
"Customer service that goes above and beyond is hard to find but it’s just another day for Lacy! The team here is very impressive in how responsive and professional they are and Lacy raises that standard! Would recommend to everyone including your momma!"
We responded:
"Tyler! Thank you for your review, brother. That is very kind especially coming from another business owner. Thank you so much!"
William Wallace
January 15, 2026
5
out of
5
rating by William Wallace
"RHONDA From Caleb Hollingsworth State Farm in Rossville TN provided excellent customer service."
We responded:
"Thank you, sir! Rhonda is a treasure and we are fortunate to have her with our Rossville team. We look forward to working with you on your insurance needs!"
Latoria Jones
January 14, 2026
5
out of
5
rating by Latoria Jones
"Amazing is an understatement!! I'm in this line of work myself and I must say Lacy is Golden 😇 at what she does! Very kind understanding and relatable. Will definitely being doing future business here as well as referring others! Thanks again Lacy!"
We responded:
"Latoria, thank you for feedback. I am happy to hear you enjoy your experience with Lacy. We are fortunate to have her on our team. We hope you enjoy the start to your 2026!"
Ashley Williams
January 14, 2026
5
out of
5
rating by Ashley Williams
"Lacy was very helpful and very caring to my needs today. I am so happy that I switched to state farm , they are the best team I have ever worked with for insurance !"
We responded:
"Ashley, thank you for the kind word regarding your experience with Lacy and our Rossville team. It has been a pleasure assisting you!"
Alex Blackmon
January 14, 2026
5
out of
5
rating by Alex Blackmon
"I really don’t know how they do it, it’s by far the best customer service I’ve ever experienced from a business, not just an insurance agency, any business. They remember to check up on things, they call me back once they have the information they need, they are kind and efficient, I could go on. Everybody I have talked to there does a stellar job! Leigha has especially been incredibly helpful, kind and remembers to check on my billing/policy situations when the need arises. I can’t imagine taking my business elsewhere. Thank you guys!"
We responded:
"Thanks so much for the amazing review, Alex! We really appreciate your support here in Rossville. If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Caleb Hollingsworth’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Rossville."
FMC
January 12, 2026
5
out of
5
rating by FMC
"Jeanette was easy to work with and provided quick service!"
We responded:
"Thank you for highlighting your experience with Jeanette, in our office. We look forward to working with you on your insurance needs!"
Monica Dickerson
January 5, 2026
5
out of
5
rating by Monica Dickerson
"Very pleased"
We responded:
"Thank you, Monica! That is very kind of you. Thank you for the opportunity to assist and look forward to helping you in the future as well!"
Patrick Henderson
December 31, 2025
5
out of
5
rating by Patrick Henderson
"Great customer service. Got me what I needed fast."
We responded:
"Patrick, thank you for your kind review. It means a lot and it is our pleasure to help you with your insurance needs. Our team hopes you and your crew have a Happy New Year!"
Mutumwa Esiteri
December 10, 2025
5
out of
5
rating by Mutumwa Esiteri
"Caleb Hollingsworth did an amazing job explaining everything to me. Please keep this good energy going all the time. I appreciate your help and will definitely tell other people about you guys."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and help any time it is needed. Enjoy the rest of your week!"
Marlene Bullock
December 3, 2025
5
out of
5
rating by Marlene Bullock
"She was in one-word… awesome!"
We responded:
"Thank you for taking the time to share your thoughts! We’re happy to hear you had a good experience with our team! If you ever have any questions or need assistance, we’re here to help! "
Chicara Bonner
November 18, 2025
5
out of
5
rating by Chicara Bonner
"We’ve been a client for a few years now and we recently purchased a new vehicle. Lacy was awesome in getting us the policy and proper paperwork!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Kathryn Wilson
November 15, 2025
5
out of
5
rating by Kathryn Wilson
"Dylan Turner was incredibly helpful! I was under a tight timeline of finding home insurance and he stuck with me to make sure I got everything I needed as well as even bundle my home/auto. Very kind and professional. He took his time to explain everything to me. Very happy with the outcome. Would highly recommend !"
We responded:
"We’re thankful for your feedback and shoutout for our team member, Dylan! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Jillian Terry
November 13, 2025
5
out of
5
rating by Jillian Terry
"Lacy was a doll and so helpful to make this process go smoothly!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
David Delgado
November 10, 2025
5
out of
5
rating by David Delgado
"Called Rhonda w/State Farm Insurance to replace a vehicle on my insurance. She made the process super easy and very quick. She answered all my questions and concerns. I highly recommend working with Rhonda with all your insurance needs. Thank you so much Rhonda."
We responded:
"We’re honored by your positive feedback! Thank you for highlighting your experience with Rhonda, on our Rossville team! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "