State Farm® Insurance Agent Caleb Hollingsworth
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Mondie
June 1, 2026
"You're in good hands with State Farm 😁"
"Thank you, Michael! We try to be a good neighbor for our insureds ha! We appreciate you!"
Harrsion Lester
May 30, 2026
"Virginea Jacobs is an excellent service manager. She helped me setup my renters insurance on multiple occasions. She responded quickly and made all the policy changes necessary for me."
"Thank you! Your kind words regarding your experience with Virginea is much appreciated. She loves assisting our customers with their insurance needs and we are fortunate to have her. We hope you have a great week ahead!"
Pat Weaver
May 27, 2026
"Very responsive and helpful!"
"Thank you for your feedback regarding your experience with our team here. That means a lot to us. We look forward to continually assisting you with your insurance needs."
Takyra Davis
May 27, 2026
"Great communication and helping with everything"
"Thank you for these kind words. It means a lot to our team and we are fortunate to have you as a customer!"
Shyheim Brown
May 27, 2026
"Jay did fantastic job help me get my renter’s insurance started"
"Thank you for this feedback. Jay is great and a huge part of our Rossville team. Thank you for allowing us to assist you with your insurance needs!"
Chaitanya Rathod
May 26, 2026
"Relocating to a new area and setting up a new apartment comes with a lot of moving parts, but Joe Murchison at Hollingsworth State Farm made the insurance side of things an absolute breeze. Joe was incredibly professional, responsive, and helped me get my renter's and auto coverage sorted out quickly and efficiently. He took the time to walk me through my options and make sure everything was perfectly tailored for my new place. If you're looking for a knowledgeable and dedicated agent who genuinely cares about his clients, I highly recommend reaching out to Joe!"
"Thank you, sir! Joe is a very genuine representative and always giving his best to his customers. We appreciate you and the chance to help you with your insurance needs."
Kelly Xox
May 26, 2026
"I’ve enjoyed being a State Farm client! The customer service has been great, especially speaking to Ms. Lacy!"
"Thank you, Kelly! Lacy is great. We are fortunate to have her on our team. We appreciate the chance to support you with your insurance needs!"
Ken
May 24, 2026
"This review is for Leigha, who is a customer service representative for Caleb Hollingsworth Insurance. I recently had a homeowners claim that I was having issues with. Thanks to Leigha's help in this matter, the claim was finalized. She handled my situation in a very professional manner. Thank you Leigha"
"Thank you, Ken. We appreciate your patience with us during this time. Leigha is great and we appreciate you putting your trust in our team. We hope you have a great week ahead!"
Toby Finch
May 23, 2026
"Leigha Sweet was so pleasant to work with in changing our policy! She explained each step of the process and made it so easy!"
"Thank you, Toby. We are fortunate to have Leigha on our team. Those are very kind words. Thank you for the chance to continually service your insurance needs!"
cliff bumpers
May 23, 2026
"Rhonda did an excellent job explaining my options as it relates to my home ins. It was a pleasure working with her."
"Hey Cliff! Thank you for your response and kind words regarding your experience with Rhonda. She is a gem and we are very fortunate to have her on our team!"
Kade Gable
May 22, 2026
"I did an online quote and sent it off to this office to get it finalized and talk about details. Jay Terrell reached out and was awesome from the start. Super responsive, knew what he was talking about, and friendly all the way through. I definitely feel comfortable having him and a team who keeps him happy as my agent. Not to mention, he provided the best price quote with more coverage than the others."
"Thank you, Kade. Jay is great. He is always upbeat and willing to help. We appreciate you allowing us to assist with your insurance needs. Have a great weekend ahead!"
Arianna Flores
May 20, 2026
"Dylan was really helpful and made the process super easy. He answered all my questions and helped me get my renters insurance set up quickly. Great customer service and very responsive throughout the process. I appreciate all the help!"
"Thank you, Arianna! We are kind of partial to Dylan as well. We appreciate you and look forward to working with you!"
Khaleesi Dance
May 19, 2026
"Dylan Turner has been so patient and understanding as my husband and I purchase our first home. He is very Friendly, super kind, I would definitely recommend him to everyone. We have spoken so much on account of me not being able to decide on a house he's almost like family now. Very comical at times and always kept me smiling. Thank you Dylan for being an all around great guy."
"Khaleesi, that is so funny and so kind of you. You nailed it on the head. Dylan is a very genuine and lighthearted person. We are fortunate to have him. Thank you for allowing us to assist you with your insurance needs!"
Thomas Clark
May 19, 2026
"Dylan was great and very professional and informative!"
"Thank you, Thomas! Dylan is a great asset to our team. Thank you for your kind words and we look forward to continually helping you with your insurance needs!"
Mario Brinas
May 18, 2026
"Super helpful!! A pleasure to speak with."
"Thank you, Mario! That is a mutual feeling. We appreciate you!"
Threase Shears
May 18, 2026
"Jay Terrell was very helpful and knowledgeable with helping me with my Insurance needs."
"Thank you, Threase! Jay is great. We appreciate you pointing out your satisfaction with his customer service. Our team looks forwarding to continually working with you on your insurance needs!"
Anna Hudson
May 15, 2026
"Joe was great! Thanks you so much!"
"Thank you, Anna! We tend to agree with you. Joe is pretty incredible. We look forward to continually assisting you with your insurance needs and hope you have a great week ahead!"
Daryenne Eads
May 15, 2026
"Jay Terrell, Caleb Hollingsworth, and the rest of their team were incredibly helpful with getting my car and renters insurance switched over after moving from out of state. The process was seamless, fast, and stress-free. He was reliable, professional, and easy to work with. Highly recommend!"
"Thank you so much for your kind words. We are fortunate to have Jay with us on our team. He has a genuine heart and I think that shows through his work. We hope you have a great week ahead!"
Danyelle Price
May 13, 2026
"Miss Janette is a excellent agent. She cares about your needs. She explains to the best of her knowledge so you can understand. She is very kind along with a helpful peaceful voice. Statefarm is a good company to have on your side"
"Thank you, Danyelle! Jeanette is great and we are fortunate to have her, for sure. Thank you for highlighting your experience with our Rossville team."
Shannon McOlgan
May 8, 2026
"Caleb Hollingsworth always provides individualized help. We really appreciate him and his staff."
"Shannon, thank you for the great review. We really appreciate it. We are fortunate to have a great Rossville team and we look forward to continually working with you on your insurance needs. Have a great week!"
Rhonda Dover
May 7, 2026
"Lacy was absolutely amazing. She was pleasant and took my payment withput any issues. The world would be a better place if there were more Lacys in it. And also the one the that set up our policy last night, I forgot his name, he was great also. Many thanks, Rhonda Dover"
"Thank you, Rhonda. Lacy works so incredibly hard to assist our insureds and we are blessed to have her on our team. Thank you for your trust in us with insurance needs. Have a great weekend!"
Linda Prince
May 3, 2026
"I love working with Caleb Hollingsworth's office staff. They are very professional and they make us feel like family. Every time we had had to contact the office about filing claims, sending proff of insurance etc....it was done immediately, without any hesitation. Being with StateFarm with this group really le5s us know we are trully covered. Thank you all so much for being there for us and the great jobs you do."
"Thank you, Linda! That is very kind of you and, of course, we enjoy working with you on your insurance needs. We hope you have a great week ahead!"
Willie Harris
May 2, 2026
"Lacy was very helpful and i followed through on VIN correction. The VIN correction resulted in TN revenue requiring updated insurance information. Lacy provided the updated insurance documents and I forwarded the documents to TN revenue. Unfortunately, TN revenue could not verify I had insurance and would only work directly with SF. Lacy work directly with TN to resolve the issue. Lacy provided phenomenal customer service as usual."
"Thank you, Willie. Lacy is great! We appreciate you allowing us to help you. We hope you have a great week ahead!"
Holden Ramirez
May 2, 2026
"Leigha was very helpful and provided some bodacious information!"
Donna Krachen
May 1, 2026
"Agent Jay Terrell thank you so much for providing our family with the policy requests today. One of the most professional and efficient agents I've ever dealt with! If you're in search of fantastic agent give Jay Terrell a call he makes it easy!!"